Delete Your Account
Effective date: July 2026 · Last updated: July 2026
Option 1 — Delete in the app (immediate)
If you have the app installed, this is the fastest way to delete your account:
Open Ego → Settings → Account Management → Delete Account. You’ll be asked to re-verify your identity (password, Google, or Apple, matching how you signed in), then confirm. Deletion is immediate and permanent — it cannot be undone.
Option 2 — Request deletion without the app
If you no longer have the app installed, email support@ego.hughesdev.dev from the email address on your account, with the subject line “Account deletion request.” Include the email associated with your Ego account so we can locate it. We’ll verify the request and delete your account, typically within 7 business days, and confirm by email once it’s done.
What gets deleted
Deleting your account permanently removes your profile, notes, tasks, projects, calendar events, mind maps, AI conversations, and workspace data associated with your account. Some information may be retained where required for legal, security, or fraud-prevention purposes, consistent with our Privacy Policy.
Delete some of your data without deleting your account
You can remove data and keep your account:
- Individual items — delete any note, task, project, calendar event, mind map, or AI conversation in the app. Deleted items are removed from our servers when your device syncs.
- A whole workspace — Settings → Account Management → Clear data, then choose the workspace. This permanently deletes that workspace’s synced data; your account and other workspaces are not affected.
- By email — write to support@ego.hughesdev.dev from the email on your account with the subject “Data deletion request” and tell us what to delete (for example, your AI conversation history and memory). We’ll verify the request and complete it, typically within 7 business days.
Questions
Contact support@ego.hughesdev.dev with any questions about this process.