EgoWeWe’re here to help.
rsquo;re here to help.
Check the quick answers below, or write to us — a human reads every message.
Help & bugs
support@ego.hughesdev.dev
Include your device model and app version — Settings → Help & about shows both.
Sales & business
sales@ego.hughesdev.dev
Partnerships, press, and anything commercial.
Privacy requests
support@ego.hughesdev.dev with subject “Privacy” for data export or deletion. See the Privacy Policy.
Common fixes
Sync isn’t updating across devices
Check Settings → Sync & devices to confirm sync is on, make sure the device is online, then sign out and back in. Changes made while offline sync automatically once you reconnect.
Notifications aren’t arriving
Confirm Ego has notification permission in your phone’s system settings, then check Settings → Notifications in the app — quiet hours may be silencing them.
Restore a Premium purchase
Make sure you’re signed in to the same App Store or Google Play account that bought Premium, then use Settings → Subscription → Restore purchases.
Forgot your password
Use the password reset link on the sign-in screen. If you signed up with Google, use the Google sign-in button instead.
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